Payment Policy

Last Update: December 19, 2025

 Norssy, we also offer a secure, straightforward, and clear payment method. Please examine the details of the payment process listed below before you make an order.

1. Accepted Payment Methods

We support online payments through safe online means.

The options for payment will be shown at checkout.

All payments have to be completed successfully before an order can be processed and dispatched.

2. Payment Security

Payment protection is one of our concerns.

All financial transactions are handled through secure and encrypted payment channels

We neither keep nor have any access to your complete payment information, like credit cards. Payments are processed using standard security and fraud control measures found in the industry.

3. Payment Confirmation

Once your payment is successfully completed:

You will receive an email confirming your order

YOUR ORDER will proceed to the handling stage in accordance with our Shipping Policy

Orders with payment failures, declines, or holds will not be fulfilled.

4. Currency

All prices and payments will be made in GBP (British Pound Sterling) unless otherwise stated.

5. Failed and/or Pending Payments

  • if your payment is not successful or is pending:
  • Thank you. Please attempt payment again.
  • Contact your payment provider for help
  • In case you need assistance in placing your order, you can contact us too

6. Refunds

  • Refund requests are processed as per our Refund & Return Policy.
  • Refunds that have been approved will be made using the original payment method.
  • Refund processing usually takes 5 to 7 working days once it is approved

Extra time might be needed by your bank or payment company.

7. Contact Information

If you have any questions about payments, please contact us:

Address:93 Coronation Ave, Bath, BA2 2JX, United Kingdom
Phone Number:+44 7818059529
Email:support@norssy.com