Terms of Service

Last Updated: December 19, 2025

Welcome to Norssy. We appreciate your interest in our website, our products, and our services. All access to and use of this website, products, and services are subject to the following Terms of Service.

1. General Conditions

In using this website, you agree that you have the legal capacity to enter into a contract. We reserve our right to refuse service to any individual for whatever reason and whenever we want.

2. Products and Information

We strive to provide accurate information with respect to the products we offer, including images and prices. We do not, however, guarantee the accuracy or completeness of any information provided.

The product offered and its prices could change without prior notice.

3. Pricing & Payments

All prices on this website will be shown in the British Pound (GBP) unless different.

All payments need to be finished before any order is processed or shipped.

We may cancel any order if we discover an incorrect price or if we notice any fraud attempts.

4. Order Processing & Shipping

Order processing times, methods of transport, and transit estimates are set forth in our Shipping Policy.

The estimated delivery times are not guaranteed and, therefore, might be affected by delivery delays, weather patterns, and other entities beyond our control.

5. Cancellations

The orders can be cancelled until they are dispatched.

After an order is shipped, there will be no option of canceling it, and one must then follow the procedure for returns as stated in our Refund & Return Policy.

6. Returns and Refunds

All returns and refunds will be subject to our "Refund & Return Policy".

Refunds will only be processed after receiving the returned items. Please ensure you understand the policy before initiating a return.

7. Responsibilities of the Customer

You agree to supply information that is accurate and complete when placing an order, including, but not limited to, your delivery information. 
We cannot be held liable for delays, loss, or failure of delivery due to defective information provided to us by our customers.
8. Property Intellectual

The information on this website, such as text, photographs, logos, or designs, is the sole property of norssy, meaning that it is not allowed to copy, reproduce, or use without written consent.

9. Limitation of Liability

To the fullest extent permissible under applicable law, Norssy shall not be liable for any indirect, incidental, or consequential damages in connection with our website and our products.

Our liability will not exceed the amount for which the product is purchased.

10. Third-Party

On our website, we might use third-party services, for example, payment services and courier services. We, however, are not responsible for the information, terms, and service practices of third-party services.

11. Governing Law

These Terms of Service are to be interpreted and shall be governed by the laws of the United Kingdom.

12. Changes to These Terms

We expressly reserve the right to make changes to these Terms of Service or modify them from time to time in any way that we might decide.

     These changes shall be effective immediately upon posting on this webpage.
     We are under no obligation to inform you if these

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Address:93 Coronation Ave, Bath, BA2 2JX, United Kingdom
Phone Number:+44 7818059529
Email:support@norssy.com